Factel Studio Website

Affiliate FAQ.


Welcome to Factel Studio Affiliate FAQ*

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I show a referral. When will I get my check?

Every account you refer needs to remain active for more than 30 days, also our payment threshold is currently set at £50, so after these referrals have been active over 30 days and you have reached the minimum payment threshold, we'll send out a check on the next pay run.

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I'd like to refer a friend. Do you offer a referral program?

Yes! Our Affiliate Program offers advertisers and everyday webmasters the ability to earn £5 for each and every sale sent our way. Once your referred accounts have been active over 30 days, we send you a cheque during the next immediate pay period.

When you join the program we issue you an affiliate link. This link will be something like http://www.factelstudio.co.uk?aff=yourcode and will be your connection between all clicks and sales made under the program.

When you're ready to refer someone, give them your link. It will redirect them to factelstudio.co.uk where they can purchase hosting like normal. Your £5 commission will then automatically and immediately show up in your affiliate stats.

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How often do you send out payments?

We send payments in increments of £50 by cheque once/month.

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How do you pay our commissions (cheque, PayPal, bank transfer)?

Normally, we only pay via cheque. However, we do understand that many of our international affiliates will not be able to easily cash a UK Cheque. So, for those of you who require alternative payment options, we offer to pay via PayPal and bank/wire transfer, but only in increments of £50 or more.  Please contact us if you require PayPal or a bank/wire transfer

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Can my commissions be applied towards a discount on my hosting plan?

Unfortunately, at this time, we cannot apply your accumulated commissions towards any discounts on hosting.

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How do you track my commissions?

Every affiliate is provided with an Affiliate Tracking URL (or link) upon signup. It will look something like this, http://www.factelstudio.co.uk?aff=yourcode,  This link has a cookie attached to it, which remembers your unique affiliate code. When a customer clicks your link, the cookie is stored in their browser and follows them all the way to the signup page. After they purchase hosting, your commission of £5 magically appears in your affiliate stats! This is an automatic and immediate process that tracks every single sale you make.

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What is the minimum payout in your program?

Our minimum payout is £50. This means that in order to receive a cheque, we now require every affiliate to make at least 5 sales before payout. We hope this will not be an inconvenience for all of you and really hope that it will instead offer some motivation to reach 5 sales within our system. We wish you the best of luck!

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I need hosting – can I refer myself and receive the £5 commission?

No. We do not allow self-referrals in our program, as per our terms of service. We do manual self-referral checks once/month to assure nothing slips through the cracks, and if we do find a self-referred commission, we will simply delete it. A self-referral consists of a matching billing and affiliate name/address.

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Do I have to place a banner, link, or factel studio' logo on my site in order to become an affiliate?

No you are not required to place a link, banner, or affiliate logo! If you simply want to refer your friends, family, co-workers, or clients via face-to-face or online interactions, simply provide them with your Affiliate Tracking URL and have them click on it prior to purchase.

However, we do recommend you place the factel studio' logo or link on your site if you receive targeted traffic from webmasters, designers, etc, who may be interested in web hosting from factel studio. That way, if someone decides to signup via your website, you'll receive a pleasant £5 surprise for your secret referral!

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What is a 'qualified commission'?

A qualified commission is any sale you refer to us, which:

  1. was referred via your Affiliate Tracking URL

and which does not

  1. have a coupon attached to it
  2. have another affiliate's name attached to it
  3. include Reseller accounts, renewals, or add-ons like Dedicated IPs, extra domain names, JSP, etc.

In short, any new hosting account, which you refer our way earns a qualified commission. :)

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Can I earn commissions on extra domain names, add-ons, or sub domains?

No. At this time, we only offer commissions on new accounts purchased with factel studio. Renewals, add-on domains, sub domains, and extra add-ons like JSP, Dedicated IPs, ASP, etc, are not eligible for commissions.

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How will I know when my commission has been qualified?

The whole process is as automated as possible, so once you make a sale, an email is generated to the address we have on file in our affiliate backend. This email contains the subject of “Commission Notification – Factel Studio” and is sent via affiliate@factelstudio.co.uk, so be sure to whitelist that address. If you don’t see the sale show up immediately in your affiliate stats and email, write to affiliate@factelstudio.co.uk so we can look into the occurrence for you.

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How do you know where to send my cheque?

We send checks once/month to the address we have listed on file in our affiliate backend. This is the same as what you see when you login to your affiliate stats here. If you need to update your address, please visit the link above and login using your affiliate username/password, which was provided to you in your Affiliate Welcome Email.

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Do I need to have an extremely busy site to make money with your Affiliate Program?

No! The great thing about our Affiliate Program is that it's incredibly easy to make your first £5...then another £5...another!

All you need to do is be honest about our services. If you enjoy our web hosting, your parents, friends, teachers, students, associates, co-workers, and acquaintances are sure to love it as well. Refer just 2 people and you have made £10 for yourself. Refer 4 and that’s £20!

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How do I put a Factel Studio' banner or link on my website?

It's all pretty simple, and you don't need to know anything besides the basic commands of copy and paste.

  1. Go to http://www.factelstudio.com/affiliates.asp and take a look at our banner selection.
  2. Your HTML code will be automatically generated for you! Simply copy the code from the box and paste it into your website wherever you'd like it to appear.

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What is my Affiliate ID/Username?

Your Affiliate ID is the code that is issues when you signup..

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How can I make more money using the Factel Studio Affiliate Program?

If you are looking for tips on how to make the best of our Affiliate Program or need to get some ideas on PPC marketing, copyright issues, or new opportunities to make extra money, contact us and we’ll work with you to make sure the Affiliate Program is tailored to your needs.

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Do I need multiple affiliate IDs if I’m advertising on multiple sites?

Nope! The nice thing about the Affiliate Tracking URL is that it will track your clicks, sales, and commissions from any website at any time. When you login to your affiliate stats, just click on the “overview” tab to see where each individual click and sale originated.

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Do I have to host with Factel Studio to be your affiliate?

No. You aren’t even required to have a website to be an affiliate. :)

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Are we allowed to be affiliated with your competitors as well?

Of course. While we’d love to be the only web host on your review site or the only recommended host you are affiliated with, the best reviews and recommendations are the honest ones. Having several sites listed, even our competitors, is perfectly fine.

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Do you offer promo/free test accounts so we can rate your services on our affiliate website?

If you are interested in a promo account, please contact us with the details of your website, interest in the Affiliate Program, and any ideas on how you would promote our services in return. We are always happy to read and respond to any and all proposals that come in, and we review each one closely.

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Can I advertise your name on Google, Yahoo, and/or MSN?

Yes; however, please contact us first. Since our name is copyrighted, we need to put you on our “safe advertisers” list. ;)

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If I put Factel Studio on my site, will you link back to me?

No. At this time, we will not participate in link back programs or offers.

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